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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Vickie Soffa

Vickie Soffa

August 5, 2025

5  out of  5
rating by Vickie Soffa
"Ernie was very courteous in transferring to agent Meagan so was most helpful in doing comparative to my current policy. I am in the investigative mode at this time & not making changes immediately.."
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Jas Singh

July 23, 2025

5  out of  5
rating by Jas Singh
"Supportive and helpful and work with what you are looking for."
We responded:
"Thank you so much for your kind review, Jas! I appreciate it. My team and I will always be here for you in your time of need! - Katie"
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Robert Rixford

July 15, 2025

5  out of  5
rating by Robert Rixford
"Jessica made the whole experience simple and fast! Contacted her about renters insurance for my son and ended up saving $$ on auto. Thanks Jessica"
We responded:
"Robert, thank you for sharing this about Jessica. She is wonderful and I am happy to hear that you were so well taken care of. Call us anytime! - Katie "
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Igor Davidovich

July 11, 2025

5  out of  5
rating by Igor Davidovich
"Had a hard time insuring a vehicle and was told no by a bunch of other companies. Walked into the local office and Jessica was absolutely awesome and made the transition smooth. From both a customer service aspect and helping me insure both vehicle. She was awesome and also helped me switch policies. Thank you!"
We responded:
"Thank you for sharing your experience, Igor! I'm so glad Jessica was able to help when others couldn’t. She’s fantastic at making things smooth and stress-free, and we’re lucky to have her. We truly appreciate you and are glad we could earn your business! - Katie "
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Richard Lear

July 3, 2025

5  out of  5
rating by Richard Lear
"I called because of a problem on my online account. It was cleared in minutes."
We responded:
"Thank you so much for your wonderful feedback, Richard! I’m delighted to hear that you had a positive experience and felt well supported. It’s our pleasure to assist you, and we truly appreciate your kind words! - Katie "
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Esteban Trujillo

June 26, 2025

5  out of  5
rating by Esteban Trujillo
"Meguto La manera Del agente que me ayudo muy pronto"
We responded:
"Esteban, ¡Muchas gracias por tu reseña! Nos alegra saber que recibiste un servicio rápido y satisfactorio. Siempre estamos aquí para ayudarte cuando lo necesites. ¡Esperamos verte de nuevo pronto! - Katie "
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Francis Agbayani

June 25, 2025

5  out of  5
rating by Francis Agbayani
"Jessica Wright is very pleasant to talk to and was very helpful with my needs. She was knowledgeable and provided the documents that I requested immediately. This experience with Ms Wright makes me sure that I chose the right Insurance Company to provide me and my family's protection. Thank You Jessica."
We responded:
"Francis, we're happy to hear that Jessica provided you with excellent service and attention. Our team takes pride in delivering top-notch support to our customers. - Katie "
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Julie Miles

June 25, 2025

5  out of  5
rating by Julie Miles
"Katie and her team are amazing, very helpful and respond promptly! They reach out often, especially if there are significant changes; Katie is very pleasant to work with and highly recommend!"
We responded:
"Julie, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. Your recommendation means a lot to us. - Katie "
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Carol Massey

June 23, 2025

5  out of  5
rating by Carol Massey
"Everyone in the office is very pleasant and helpful. Katie helped us right size our car and homeowners insurance."
We responded:
"Carol, thank you for the 5-star review! It was a pleasure helping you with your insurance needs, and I’m glad you felt supported by everyone in the office. If you ever need anything, we're here to help! - Katie "
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W Schaefer

June 10, 2025

5  out of  5
rating by W Schaefer
"My husband and I are seniors and have never experienced service like this from any insurance company or agent. Katie has helped us with so many issues and is always pleasant and available. Her staff is wonderful too! Thank you Katie for your service, attention to detail and always going the extra mile to assist us in making our lives better and more secure while saving us money too!"
We responded:
"This absolutely made my day! Thank you very much. It is truly my pleasure to be there for my customers on a personal level, and that my team does the same. Please call or stop in soon! - Katie"
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Rosemary Baine

June 6, 2025

5  out of  5
rating by Rosemary Baine
"Always of help to me."
We responded:
"Rosemary, our goal will always be to leave you with a satisfying insurance experience! Thank you for taking the time to share this! - Katie"
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Mark Lewis

June 5, 2025

5  out of  5
rating by Mark Lewis
"Had a very quick and helpful look at my current status. Very reassuring! Good to know they have me covered."
We responded:
"Mark, thank you for the five stars! My team and I are always here for you. - Katie"
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Megan Rust

June 5, 2025

5  out of  5
rating by Megan Rust
"They are very knowledgeable, quick to respond, and great at servicing overall! Very impressed with this team."
We responded:
"Megan, thank you for the 5-star review and for letting us assist you with your insurance needs! My team and I are always here. - Katie"
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lorna mello

June 4, 2025

5  out of  5
rating by lorna mello
"Katie Brazil and herstaff have been great! I have multiple policies with them and have been very satisfied."
We responded:
"Lorna, thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - Katie"
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Christine Houston

May 27, 2025

5  out of  5
rating by Christine Houston
"So helpful and extremely professional. I highly recommend their office. Transfer your policies to their office people!"
We responded:
"Christine, thank you for the glowing recommendation! We're so glad you had a positive experience with our team. We truly appreciate your support! - Katie "
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Mak Shin

May 19, 2025

5  out of  5
rating by Mak Shin
"Katie and her team consistently deliver 5* service. I recently worked with Megan, and she upheld their high bar—listening patiently, clearly explaining all the options along with their pros/cons, and walking me through the numbers until I felt confident in my coverage choices. I highly recommend this team for auto, home, and umbrella policies. Their professionalism, transparency, and client-first approach truly set them apart."
We responded:
"Our wish is that we always provide you with an excellent customer service experience, Mak. We could not be more happy to see such kind feedback! Thank you - Katie"
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Ken Lawrence

May 19, 2025

5  out of  5
rating by Ken Lawrence
"Excellent service, quickly handled the matter."
We responded:
"Thank you for the five star review, Ken! My team and I will always be here for you to serve you and provide you with top notch service! - Katie"
Profile photo of Esther Jobrack

Esther Jobrack

May 16, 2025

5  out of  5
rating by Esther Jobrack
"I am a life long State Farm customer. I recommend Katie and DeDe often. DeDe especially, has been my go to over the years. Every question gets answered, and all my dealings are pleasant and easy."
We responded:
"This made my day, Esther! Thank you for sharing. We’re always here to help and offer any assistance you may need. - Katie"
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Allan Azzato

May 13, 2025

4  out of  5
rating by Allan Azzato
"I recently switched auto insurance because I had no roadside assistance and was paying astronomical prices one switch after another and State Farm saved me the most I have saved since 2022. Jason seibel helped explain my coverage clearly and went over the policy throughout and got me a price monthly I could now live with. thanks Katie Brazil & State Farm and Jason seibel for all your help ."
We responded:
"Allan, your positive feedback has thrilled my team and I! Thank you for trusting our team each day to handle your insurance needs! - Katie"
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Tetiana Dyachok

May 7, 2025

5  out of  5
rating by Tetiana Dyachok
"Jessica from Katie’s team was very helpful and responsive. She promptly sent me the policy declarations right after I requested them and provided a thorough review of an alternative quote I was considering. Her clear explanations made it easy to understand my options. Highly recommend!"
We responded:
"Hello, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Katie"
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Yvonne Wertz

May 5, 2025

5  out of  5
rating by Yvonne Wertz
"Katie is great people. Always helping. I been with them a short time. Always nice to talk with her."
We responded:
"This made my day, Yvonne! Thank you for sharing. I am always here to help and offer any assistance you may need. - Katie"
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Jessica Rost

April 30, 2025

5  out of  5
rating by Jessica Rost
"Very informative and great customer service!"
We responded:
"We're grateful for your 5-star review, Jessica. Thanks for choosing us! - Katie"
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Audrey Takato

April 28, 2025

5  out of  5
rating by Audrey Takato
"Always a pleasure!"
We responded:
"Thank you for the 5-star review, Audrey! My team and I have very much enjoyed working with you! - Katie "
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Aaron Mccrea

April 25, 2025

5  out of  5
rating by Aaron Mccrea
"Katie is amazing, highly recommend."
We responded:
"Aaron, thank you so much for your kind review and recommendation! My team and I appreciate your support. - Katie"
Profile photo of Cassidy Lewis

Cassidy Lewis

April 25, 2025

5  out of  5
rating by Cassidy Lewis
"Katie has been my family's State Farm agent for many years now, and she is always incredibly kind and helpful in every interaction. You certainly can't go wrong here!"
We responded:
"Cassidy, your loyalty over the years has been amazing! I look forward to assisting you for many more years to come as we appreciate your business! - Katie"